Introducing: Our new shared mailbox feature
We're excited to announce the launch of Shared Mailboxes — a powerful new feature designed to streamline your document workflows and make team collaboration even more seamless.
What Are Shared Mailboxes?
Shared Mailboxes allow you and your team to configure dedicated email addresses that can receive documents from anyone inside or outside your organization. These mailboxes act as centralized inboxes where documents can be automatically routed and transferred to the data source of your choice.
How do I setup a shared mailbox?
Prerequisites:
- A FilePulse account (Register for free here)
- At least one valid datasource
1. Navigate to the mailboxes menuAfter navigating to the mailboxes overview, click on; "Add mailbox" in the top right corner


2. Complete the Form
- Name: Provide a clear, descriptive label for your mailbox.
- Duplicate Filename Policy: Defines how the system handles attachments with existing filenames:
- Rename file: A unique identifier is added to the beginning of the filename (e.g.,
1695a9d664ee19894850a_report.docx
instead ofreport.docx
). - Overwrite file: The existing file in the destination will be replaced with the new one.
- Rename file: A unique identifier is added to the beginning of the filename (e.g.,
- Source: Choose the datasource where incoming email attachments should be transferred.
- Directory (Optional): Specify a target directory within the selected datasource.

3. Try it outOnce your mailbox is set up, send a test email to the generated address with one or more attachments. You can view a full audit trail of all received emails and attachments directly from the mailbox overview.
