Fully managed MFT Solution

Our SFTP solution optimizes file transfer efficiency through features like resumable uploads, bandwidth throttling, and parallel transfers. This means you can transfer files faster and more reliably, even with larger datasets.

Yes, our solution is designed to scale with your business. Whether you’re a small startup or a large enterprise, our platform can accommodate your growing needs, allowing you to easily adjust your storage and user access as required.

Absolutely! Our SFTP solution offers integration capabilities with various applications and systems, allowing you to streamline your workflows and enhance productivity. We provide APIs and documentation to assist with the integration process.

Maintaining our cloud SFTP solution is designed to be user-friendly and straightforward. We handle the backend infrastructure, security updates, and system maintenance, allowing you to focus on using the service without worrying about technical complexities. Our intuitive interface makes it easy to manage file transfers and user access, and our support team is always available to assist you with any questions or issues that may arise. Overall, you can expect a low-maintenance experience with our solution.

When you reach a soft limit on your plan, you will receive a notification informing you that you've hit the limit. Rest assured, your service will continue uninterrupted until you reach double the limit of your chosen plan. This gives you the flexibility to manage your usage without any immediate disruptions.

Switching plans is easy! Simply log into your account and navigate to the billing or subscription section. From there, you can select your desired plan and follow the prompts to complete the switch. If you need any assistance, feel free to reach out to our support team!

Yes, we understand that everyone’s needs are different! If our advertised plans don’t quite fit your usage, we can work with you to create a custom plan that meets your specific requirements. Please contact our support team to discuss your needs, and we’ll be happy to assist you!

If your payment fails due to an expired credit card or any other reason, you will receive a notification from us. Your service will remain active for a grace period to allow you time to update your payment information. After the grace period, if the payment issue isn’t resolved, your service may be temporarily suspended. To avoid any interruptions, please make sure to keep your payment details up to date!

All payments are processed securely through Stripe, a trusted payment processing platform. Stripe uses advanced encryption and security measures to ensure that your payment information is protected. You can rest assured that your transactions are handled safely and efficiently.

Stripe accepts a variety of payment methods to make transactions convenient for you. This includes major credit and debit cards (such as Visa, MasterCard, American Express, and Discover), as well as digital wallets like Apple Pay and Google Pay. For specific payment options available in your region, please check during the checkout process.

At the end of your free trial, your account will automatically transition to a paid plan based on the selection you made when signing up. You’ll receive a notification before the trial ends, reminding you of the upcoming charge. If you decide not to continue, you can cancel your subscription at any time during the trial to avoid any charges.

If you didn’t receive your registration email, please check your spam or junk folder first, as it may have been filtered there. If you still can’t find it, you can request a new registration email by clicking the "Resend Email" link on the login page. If you continue to have issues, please contact our support team for further assistance.

To close your account, please log into your account settings and navigate to the account management section. There, you’ll find the option to close your account. If you need assistance or have any questions, feel free to reach out to our support team, and we’ll be happy to help!

When you close your account, all associated data will be permanently deleted from our systems, including files, settings, and any personal information. If you want to keep any data, please make sure to back it up before closing your account. If you have any questions or need assistance, feel free to reach out to our support team.

We implement multiple layers of security to protect your stored files, including data encryption at rest, secure access controls, and regular security audits. Additionally, our infrastructure is built on reputable cloud providers that comply with industry standards for data security.

Yes, you have full control over who can access your files. Our platform allows you to set user permissions and roles, ensuring that only authorized individuals can view or manage specific files or directories.

In the unlikely event of a data breach, we have an incident response plan in place to quickly address the situation. We will notify affected users promptly, investigate the breach, and take necessary measures to secure the system and prevent future incidents.